Legal
Privacy Policy
This policy explains how Desktop Grovebase handles personal data when you visit our site or work with us.
Data controller
Desktop Grovebase is the controller for personal data collected through desktop-grovebase.click and through client engagements. Contact: info@desktop-grovebase.click, Office 11, 57 Sample Street, Kuala Lumpur 00000, +60 3 0000 3290.
Data we collect
- Contact form submissions: name, email address, optional engagement interest, and message content.
- Email and phone correspondence: content you choose to send us.
- Technical logs: basic server logs such as IP address, browser type, and timestamps when required for security and hosting operations.
- Cookies: see our Cookies page for types and durations.
We do not ask for national identification numbers, payment card details, or health data through the public website forms.
Purposes
We use personal data to respond to enquiries, prepare proposals, deliver booked engagements, improve site reliability, and meet legal obligations under Malaysian law.
Legal bases
Where applicable we rely on contractual necessity (to prepare or deliver an engagement), legitimate interests (to secure and operate the website), and consent (for non-essential cookies when you Accept on the banner).
Retention
Enquiry messages are retained up to 24 months after the last correspondence unless a longer period is required for an active contract or dispute. Engagement files follow the retention schedule in the statement of work, typically up to 36 months after closure. Server logs are rotated on a shorter hosting schedule.
Sharing
We use hosting and email providers who process data on our instructions. We do not sell personal data. We may disclose information when required by Malaysian law or to protect legal rights.
International transfers
If a processor stores data outside Malaysia, we seek appropriate contractual safeguards and disclose material transfer destinations on request.
Your rights
Subject to Malaysian personal data protection rules, you may request access, correction, or limitation of processing of your personal data, and you may withdraw cookie consent by clearing the stored preference and revisiting the banner choice. Email info@desktop-grovebase.click to exercise these rights.
Security
We apply access controls and least-privilege practices to client materials. No method of transmission is perfectly secure; please avoid sending passwords or production user dumps through the public form.
Children
The site and services are directed to professional adults. We do not knowingly collect data from children.
Updates
We will revise this policy when our practices change and update the page text accordingly.