Field Notes
Field Notes
Practical notes from audits — written for product pairs who live inside the first-run path.
These articles stay close to onboarding funnels: the prompts users face, the events teams fire, and the arguments that show up in KL product rooms.
5 August 2026
Empty states after a skipped tutorial still teach
What happens in the onboarding funnel when users skip education screens and land on hollow home feeds.
18 July 2026
Reading a cohort after you moved the skip button
A practical way to compare onboarding cohorts when a single control change shifts drop-off instead of removing it.
3 June 2026
Permission prompts that explain the next ten seconds
How camera, location, and notification asks behave inside Malaysian onboarding funnels when purpose copy arrives too late.
12 May 2026
Name the activation before you redraw the carousel
Why onboarding redesigns stall when teams disagree on the first meaningful action — and how to settle the definition early.